Training Your Staff to Use Your Credit Card Machines

If your business doesn’t accept credit cards, you are missing out on a huge slice of the profit pie. In some countries, debit card use has exceed that of checks and cash. Accepting debit and credit cards is the best way to ensure that you are able to capture every sale and enjoy increased profits. It is not enough, however, to simply accept plastic as a form of purchase. Training your employees to use your credit card machine is key to keeping your business running smoothly.

Even if you are running a small operation, it is crucial that all of your staff understand how to operate your credit card machine. This means training them on how to ring up a sale, use the inventory system and process a refund. Practice this process with them on a regular basis to ensure that they understand how to operate the credit card machine in your absence.

Protecting Access to Your Merchant Account

With a merchant account, you can control the amount of access that your employees have to sensitive transaction data. You can set up your credit card processing system to allow access to some transactions and restrict access to others. Whether you are using a traditional credit card machine or a mobile point of sale, you can be assured your transactions are protected.

Capture Sales on the Go

If your company sells products on the go, it is essential that you train your staff to use your credit card processing machine. You can arm your staff with mobile point of sale terminals to capture sales at speeches, book tours, flea markets and carnivals. If you have multiple locations, training your staff will allow you to manage remotely with the understanding that your staff will be able to process sales in your absence. By effectively training your staff to use your credit card machine, you will never miss a sale. Arm your staff with iPads and mobile phones outfitted with credit card readers to maximize your sales and profits.

When it comes to credit card processing, understanding how to use your machine makes all of the difference in making or losing a sale. By training your staff to capture sales, process discounts and issue refunds, you can rest assured that you are earning the most profits for your company.



It took me a while to decide who I wanted to settle with to handle all of my credit card transactions because every company wants to make it sound like they're offering you the best rates. was able compare and beat all of the other offers I received. They were also able to provide me the fairest price on my EMV-compliant terminal. My sales representative and the support team were there to assist every step of the way. Ultimately, I'm looking forward to a long term relationship with this company.

Roland Tran from the Hong Kong Kitchen

It is a pleasure dealing with these folks. Their pricing is fair, their statements are understandable and their employees are knowledgeable and friendly.

John MacMillian from the Great Lakes Baking Company

The service was very professional, my sales person (Steven B.) was very well versed in the product and most helpful in getting our company set up to accept credit cards via my cell phone. Their rates are some of the lowest on the market and their service is unparalleled. I will recommend them to anyone requiring a credit card processing service.

Michael Harper from Deluxe Auto Body

Jonathan C. is wonderful to work with. He is very helpful, accommodating and resolves any issue quickly. It is hard these days to find someone who gives great customer service, but I can say, Jonathan is the best! I would not hesitate to recommend him to any business owner and to assist you in helping to grow your business.

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I called indecisive about getting a device, but speaking to your Sales Consultant completely settled me. He was very professional, knowledgeable and patiently walked me through the process. He always responded to my voicemails and answered all my questions. After I received my merchandise, he called following up to ensure that I had received it. Customer service I would say is 5 stars. Stellar! Thanks Credit Card Processing, I will definitely recommend you.

Sarah Morgan from Vision International Ministries
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