How To Make Sure Your Customers Trust You With Their Credit Cards

When companies are able to accept credit card payments from their customers, it opens up a lot more potential for making money. These days, many customers are wary of using their credit cards. There have been too many cases of stolen personal information and credit card numbers that have led to identity theft. If companies want their customers to use their credit cards when they shop, they must establish trust. Here is a look at ways that businesses can use to make sure customers trust them with their credit cards.

Make It Easy to Contact Your Company

Companies that want to make their customers trust them with their credit cards need to be as open and approachable as possible. Make it very easy for customers to reach you whenever they need to, including via email, phone and chat if possible. When customers are able to interact with companies, they will feel much more confident trusting them with their credit card processing.

Use a Secure Processor

When it comes to making sure that your customers feel secure making payments via credit card, one of the most important steps is to make sure that their credit card payments are processed by a secure processor. Companies should get credit card merchant accounts with a well-known processor that has a reputation for excellence. Make sure to research credit card processors for previous security leaks before you sign up with them. If a processor has a past history of having customers’ information stolen, you will find that you lose sales if people do not trust the processor when they see their name during the checkout process.

Make the Site Look Professional

Even if you set up a merchant account with the most secure credit card processing in the world, your customers will not trust you with their credit cards if your website looks unprofessional. You need to make frequent updates to your site to make sure that it looks cutting-edge and as professional as possible. Customers will be much more apt to trust you with their credit card information when they see that your site looks professional.

Following these steps will allow companies to gain trust with their customers for their credit card information. There will be no problem getting a lot of credit card sales when a company takes the time to set up a merchant account with a reliable credit card processing company that will instill faith in their customers.

Leave a Reply



It took me a while to decide who I wanted to settle with to handle all of my credit card transactions because every company wants to make it sound like they're offering you the best rates. was able compare and beat all of the other offers I received. They were also able to provide me the fairest price on my EMV-compliant terminal. My sales representative and the support team were there to assist every step of the way. Ultimately, I'm looking forward to a long term relationship with this company.

Roland Tran from the Hong Kong Kitchen

It is a pleasure dealing with these folks. Their pricing is fair, their statements are understandable and their employees are knowledgeable and friendly.

John MacMillian from the Great Lakes Baking Company

The service was very professional, my sales person (Steven B.) was very well versed in the product and most helpful in getting our company set up to accept credit cards via my cell phone. Their rates are some of the lowest on the market and their service is unparalleled. I will recommend them to anyone requiring a credit card processing service.

Michael Harper from Deluxe Auto Body

Jonathan C. is wonderful to work with. He is very helpful, accommodating and resolves any issue quickly. It is hard these days to find someone who gives great customer service, but I can say, Jonathan is the best! I would not hesitate to recommend him to any business owner and to assist you in helping to grow your business.

Linda Garner from Regali Da Forno

I called indecisive about getting a device, but speaking to your Sales Consultant completely settled me. He was very professional, knowledgeable and patiently walked me through the process. He always responded to my voicemails and answered all my questions. After I received my merchandise, he called following up to ensure that I had received it. Customer service I would say is 5 stars. Stellar! Thanks Credit Card Processing, I will definitely recommend you.

Sarah Morgan from Vision International Ministries
Call Us Today! (866) 837-0751

© 2016 All rights reserved. Privacy Policy
CREDITCARDPROCESSING.COM, LLC is a registered ISO of Wells Fargo Bank, N.A. Walnut Creek, CA

*Further terms and conditions may apply. Promotion contingent upon's receipt of written competing offer(s).

**Certain restrictions may apply.

Promotional offers brought to you by

Call (866) 837-0751 for details.